- Overview
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- After Sales Service
Basic Info.
Product Description
Product Description
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Shipping & delivery:
1. Shipment methods: UPS, DHL, Fedex, TNT, EMS, Air express, etc.
2. Delivery time is within 12 hours after payment confirmed.
3. It will take 3~7days for shipping (depending on the destination country).
4. Any import charges or fees are buyer's responsibility.
Please note that some remote place will take around 1-3 days more on delivery.
OEM/ODM Services:
OEM/ODM Service / Pack Service / Design Service
1) Design client's LOGO on the product and Packaging (OEM Accepted);
2) Develop a specified product for clients (ODM Accepted)
3) Pack the products for you with your own packaging (Pack service)
4) Offer free design on packaging
How to Order:
Tell us the model and quantity you need; Get Latest Quotation
Confirm order details; Reach Trading Intention; Order PI will be sent
Arrange payment; We will deliver the goods within 24 hours after payment received
After-Sales Service:
1.The HCIGAR e cigarette has 12 months warranty after shipment except human factors.
2.All the products are strictly checked before packinig, ensure the defective rate is less than 1%.
3.In case any defective occured during transportation or by improper use,we will send you replacements in your next order.In case the defective is over 1%,all the defective products should be returned for replacements.
4.Buyer is responsiable for the shipping of return and seller is responsiable for the shipping of resending replacements.